Claude partial outage

(status.claude.com)

152 points | by sidcool 1 hour ago

30 comments

  • patcon 54 minutes ago
    I'm not sure this is even conceivable, but... Imagine the bootstrap problem of intelligence systems going down, when no one knows how to bring them back up without the system itself walking them through it... Like if power and intelligence were to go down in a Carrington-class event in 10 years...

    Like what would happen to individuals ten years from now who are trying to live if AI suddenly became inaccessible

    Of course we all know most humans are useless and unable to survive outside our culture, but the difference is that I'm trying to picture is the individual trying the reason through challenges. The version of this that has been obvious to me up to now is that the individual didn't have the knowledge to look after themselves. But I guess it feels different to conceive of them not having the ability to fully reason on their own...?

    To not just lack the objects of intelligence, but the very process of it...

    • joebig 40 minutes ago
      The general drove on. "At the present time our chief bottleneck is the fact that missiles are limited in intelligence. The computer controlling them can only be so large, and for that reason they can meet the changing nature of anti-missile defenses in an unsatisfactory way. Few missiles, if any, accomplish their goal, and missile warfare is coming to a dead end, for the enemy, fortunately, as well as for ourselves.

      "On the other hand, a missile with a man or two within, controlling flight by graphitics, would be lighter, more mobile, more intelligent. It would give us a lead that might well mean the margin of victory. Besides which, gentlemen, the exigencies of war compel us to remember one thing. A man is much more dispensable than a computer. Manned missiles could be launched in numbers and under circumstances that no good general would care to undertake as far as computer-directed missiles are concerned . . ."

      • MisterMunchkin 26 minutes ago
        We don’t even need to imagine that world, Russia is doing it today.

        Missiles and ammo are too expensive, so they send people to run at the enemy, revealing their firing positions. Then they drone the people who revealed themselves.

        If I was an AI, I would reason that a T-800 is far more valuable than a man soldier who I must feed and clothe and heat. Use the disposable soldiers first and save the robots for later.

      • cheschire 23 minutes ago
        I was unfamiliar with the short story “The feeling of power” but thought for sure that “graphitics” must’ve been an Asimovism
      • bigfishrunning 27 minutes ago
        I'm not sure what this quote is from, but I almost down voted you in disgust before realizing that was exactly the intended effect. In other words, "Thanks, i hate it"
        • tensegrist 25 minutes ago
          asimov, "the feeling of power"
          • bigfishrunning 23 minutes ago
            Thank you!
            • Eridanus2 5 minutes ago
              Asimov rocks! You should look into "Profession" and "It's Such a Beautiful Day", if you haven't.
    • sdcfgy 52 minutes ago
      Some of us are here to help. $1000/hr.
      • DrammBA 22 minutes ago
        Joke's on you, after the AI economic collapse in a few years $1000 will have the purchasing power of 50 cents of today's money.
        • sdcfgy 21 minutes ago
          One meeeelion dollars then.
      • lbrito 8 minutes ago
        A safer currency and rate would be $1MWh/hr
      • edf13 50 minutes ago
        A few of us old boys can still maintain Cobol
        • budman1 23 minutes ago
          Right behind you with fortran.
      • 999900000999 46 minutes ago
        Sounds like a bad novel. In the year 2050 no one knows how to actually program anymore. Then ClaudeGPT by GoogleSoft goes down. A 74 year old former software developer is on his farm tending to hens.

        A self driving car crashes into his barn.

        Out comes out a tech bro, “Yo OG programmer bro, it’s all busted bro, could you like make it unbusted bro.”

        Then again with social security set to go bankrupt it’s not like we’ll be able to retire

        • scrollop 43 minutes ago
          Thinking more a mashup of The Matrix and Idiocracy with Doc Brown as the Hero retired Programmer. Or Rick.
        • ghostbrainalpha 0 minutes ago
          This is the type of movie I would be so excited about until I found out it was made by Seth Rogan.
        • dimitrios1 21 minutes ago
          > Then again with social security set to go bankrupt it’s not like we’ll be able to retire

          I don't know about you, but my notion that my social security check is all I will need to survive my retirement years died when my father started drafting his own social security in the 2010s, and it was literal peanuts after being a small business owner his entire life (restaurants) and paying more than his fair share in taxes. Do the average folk still have this notion that social security = retirement? Hopefully not, it's certainly misguided now, but it was misguided then, too.

          • 999900000999 4 minutes ago
            Social Security is more than enough in Vietnam or another low cost of living country.

            The issue then is getting a visa.

            Social security has a low maximum, if your dad was used to clearing 15k a month and then social security only paid him 3500$, that’s rough.

            For the typical person only making around 4500$ , it’s an adjustment, but doable

      • Bluestein 17 minutes ago
        Talk about a #MeToo movement :)
      • devmor 47 minutes ago
        Exactly what I was thinking.
    • sigbottle 34 minutes ago
      I think the reason that intelligence is so scary is how contextual, stateful, path-dependent, and coupled it is.

      Which doesn't seem like it. The ideal is to keep removing couplings. But in practice, I find that focusing on the statefulness, the distribution-specificness, these "accidentals", is how you actually get leverage.

      The obvious social consequence is now the tendency towards centralization, tyranny, "you people can't think for yourselves, not because you have some kind of 'inherent intelligence defect', but because the world is so complicated and interconnected that only coherent systems thinking (conveniently administered from one central point) is what can save you". In the Enlightenment world, the ideal was that every man could in principle, think for themselves.

      A good ending might be that everybody benefits each other by distributing intelligence, but in practice centralization always seems to win.

    • KellyCriterion 4 minutes ago
      > live if AI suddenly became inaccessible

      some weeks ago, we changed the billed credit card - something went wrong on their end we were unable to use it for ~8-9 days.

      Some pepople during this period said to certain tasks: "I will care about that if Claude is available again"

      So, we are already there

    • godwinson__4-8 19 minutes ago
      You go way too far - the leap you have made from some sort of AGI to "now individuals don't have the ability to fully reason on their own" is not clear to me at all.

      If people are spending less time bent over monitors or at desks under the dictates of corporate imperative, they will probably be spending more time doing actually interesting things. Reasoning is innately human. What we call "knowledge work" is not and is often anything but. People who are naturally curious will still discover things, even if irrelevant (from a market perspective) when the AI is on, for their own satisfaction.

      If such an event were to occur, they would be called upon. It's really little different from what would happen today if suddenly the power grid or supply lines were down for a sustained period of time.

    • MisterMunchkin 23 minutes ago
      My fear was that people like Linus would die and then nobody would be able to build operating systems anymore, because zoomers and below can’t even use computers.

      Now we know they won’t even be able to read and write. But maybe Claude sonnet 12817 can maintain the operating system. It’ll be 17,000 dependencies in and mostly written in JavaScript, but it’ll work.

    • Blackthorn 24 minutes ago
      Hardly a unique problem to AI systems. You certainly can't bootstrap pretty much any industry to its current state without the existing items of its current state. Any sort of chip fab is a great example. Or most manufacturing. Or even more fundamental: mining (both metals like iron, and energy like coal or gas).
    • DonsDiscountGas 42 minutes ago
      Keep an offline copy of Qwen or something together with a knowledge base. Easy if you plan ahead.
      • TomGarden 14 minutes ago
        Yeah seems unlikely we'll be without at least a baseline level of AI unless we entirely run out of energy and components
    • Aboutplants 47 minutes ago
      This is why it will be more important than ever to have experienced, quality employees.

      I dare companies to gamble on running their businesses on absolute skeleton crews long term

      • chasd00 39 minutes ago
        yeah this was the devops promise too. Enterprise evolved into dedicated teams to manage AWS and other infra, instead of reducing headcount it raised it. so it goes.
        • mjr00 28 minutes ago
          > Enterprise evolved into dedicated teams to manage AWS and other infra, instead of reducing headcount it raised it. so it goes.

          I wager that's mostly due to the Jevons paradox, though; it's so much cheaper and easier to build out systems with cloud than on-prem that you end up building way more systems than you would have without it, resulting in an overall headcount increase.

    • nancyminusone 15 minutes ago
      People will have more things to worry about sooner. Where I live, if the power goes out so does my water. If AI is involved in either at any time in the future we will deserve what happens to us.

      Also I disagree with the permise. People learned how to make technology that never existed once already, they can learn to do it again if needed. It will take time, which we'll have plenty of because your phone won't be working.

    • woah 19 minutes ago
      There are many people who have the weights of open source LLMs locally and just need 120v
    • reacharavindh 35 minutes ago
      Like navigating to the other side of the city without Maps(Google)?
    • dcss_gardener 43 minutes ago
      It's a real problem but your framing of it is itself very alarming.

      Most humans aren't useless by any measure of most or usefulness. Our culture is our tools, dying due to a lack of antibiotics doesn't mean you didn't have anything to contribute, it means you didn't have access to the tool you needed. This is the problem we need to guard against.

      No one is going to lose the ability to reason! This is accepting the most extreme version of the marketing presented by frontier labs, don't do it. People may lose fluency or familiarity or access to training on specific skills. We should put some care into making sure that can't be a catastrophe, for sure.

      • Vrondi 39 minutes ago
        You've obviously never stood in a room of college freshmen and tried to deal with a young man having repeated issues being able to type his _own_ name into a box on a screen.
        • Hugsbox 22 minutes ago
          One kid is spectacularly stupid, therefore most of humanity is useless?
    • jayd16 15 minutes ago
      We hope an average guy who was stuck in an experimental cryopod gets accidentally woken up and through a course of events gets appointed to the presidential cabinet long enough to fix society.
    • the_af 37 minutes ago
      This is basically the premise of Bacigalupi's "Pump Six", from "Pump Six and Other Stories".

      The titular Pump Six breaks down and basically there's nobody left in the world who knows how to even reason about the steps needed to fix it. There's just some log dump and nobody understands what it means. Humans are no longer capable of complex reasoning, they just live in the moment and hump.

    • rossdavidh 43 minutes ago
      "The Machine Stops"
  • netdevphoenix 1 hour ago
    Imagine having a bunch of Claude agents doing time sensitive work and this happens and now a single human needs to pick up several 8k PRs authored by bots that can't talk to you now. Not sure how effective it would be to switch models using OpenRouter and the like given that, as the Earendil guys said, there is a lot of session detail that the provider doesn't share. The uptime is really going to cap their market penetration imo.
    • Alifatisk 22 minutes ago
      > Imagine having a bunch of Claude agents doing time sensitive work and this happens and now a single human needs to pick up several 8k PRs authored by bots that can't talk to you now.

      8k diffs PR is incredible, is it even sane for a human to comprehend that much?

      There has to be a name for such scenario were the handoff from Agent to Developer is so difficult, its not even worth pursuing but to instead wait until the Agent comes back online.

      No matter how good of a developer you are, we are still constrained to our minds working memory. Lots of people I have spoken to are aware of this. Agents produce lots of diffs in a fast pace, our minds don't get the time to grasp the changed logic. And then, we an Agent is unavailable all of the sudden, say in the case of it being an outage or usage limit reached, the human now have to go through massive amounts of changes. They cannot continue as usual, there is a spike, they have to learn the new changes and grasp everything before they can continue towards the goal.

    • dannyw 9 minutes ago
      If you're not using Codex and Claude at the same time, you're missing out heaps. Even without outages, OpenAI models are great reviewers for Claude; and vice versa.

      Other than trivial PRs; everything I do with Opus/Fable gets reviewed by Astra; and everything I do with Astra gets reviewed by Opus/Fable.

      Using only models from a single vendor, is like testing your website/webapp only on Chrome.

      • pruzicka 1 minute ago
        In my workflow, I still struggle to employ both providers in a way that makes sense and doesn't require me passing data or prompts between the two.

        Could you share a bit more about how you do it?

      • dingaling911 2 minutes ago
        There is zero evidence for this "use multiple models" trope, IMO.

        It's just feelings.

    • maxcb 48 minutes ago
      > now a single human needs to pick up several 8k PRs authored by bots

      PRs shouldn't really be reaching 8k diffs no matter who authors them.

      • Iolaum 43 minutes ago
        Given that CI is turning out to be a bottleneck - and a real pain for chainedd PR's - I have my hesitations on this.
        • tjwebbnorfolk 31 minutes ago
          yea, a lot of "best practices" are no longer best practices
      • reaperducer 45 minutes ago
        PRs shouldn't really be reaching 8k diffs no matter who authors them.

        There's an ocean between what "should" happen and what actually happens in tech today.

    • sarjann 1 hour ago
      Never thought of it, but knowing that they encrypt reasoning is it possible that they share the decryption keys with other cloud providers like GCP Vertex / AWS Bedrock?
      • cbhl 44 minutes ago
        They don’t even share the reasoning keys between *models in the same model family*.

        Opus isn’t even allowed to decrypt thinking blocks from Fable if you switch models mid-conversation.

        https://platform.claude.com/docs/en/build-with-claude/preser...

      • tekacs 55 minutes ago
        They don't, no (last that I looked) – if you switch providers, encrypted reasoning no longer works.
      • chinathrow 56 minutes ago
        The NSA wants a word.
    • psyphy2 1 hour ago
      can't you say the say with imagine "power goes out" or the "internet goes out"?

      (but yes if AI is going to propagate, they need to fix their uptimes)

      • lxgr 58 minutes ago
        Neither electricity, nor the Internet is provided by one or two organizations globally, both with a blast radius that quite often takes out all of their services.

        Not sure how long the latter will remain true – centralization is well underway there; try not to think of Cloudflare too much...

        • 0x457 2 minutes ago
          Globally no, but in the US there probably at most 2 providers covering your area + 5G/LTE providers. Electricity - single provider in the area. So if your job is on-site, then entire company stops working when either goes out. You don't really care that another company on the other side of the globe or street continues working.

          We already got used to "internal going down globally" when AWS was the main cloud provider. Now its 3, AWS, GCP, Cloudflare, but "portion of internet that you care about is down for the entire world" is a casual thing to happen now.

      • shaky-carrousel 58 minutes ago
        No, you can't. Because power or internet doesn't go out globally.
        • dannyw 4 minutes ago
          Claude models don't go out globally either. Bedrock is fine. Azure is fine.
        • ethagnawl 52 minutes ago
          Solar flares would like a word.
      • SupLockDef 54 minutes ago
        No worries, coding is solved they said in February 2026!

        Isn't that a good news!

      • PhearTheCeal 57 minutes ago
        anyone can buy a backup generator for power
    • mococa 1 hour ago
      They probably have an OpenAI subscription, same for OpenAI SWE, they have a Claude Code subscription
      • rcleveng 51 minutes ago
        When I worked at one of the early paging and cellular companies, every company had phones and pagers on at least one or two competitors for the oncall folks - you can't get a call to fix your cellular network when you are down.

        Likewise while at Google, they didn't let us put Google Voice numbers down as our oncall phone number. Some folks even had multiple phones on different networks as backups.

        I'm sure they have either other SOTA models or open source models around to help if things to completely pear shaped.

      • ceejayoz 1 hour ago
        They likely also have dedicated and separate clusters for their own use.
        • mococa 53 minutes ago
          If so - for running Chinese models :trollface:
  • StrLght 1 hour ago
    Coding may have been solved, but uptime remains a mystery.
    • dehrmann 43 minutes ago
      You can get away with a lack of rigor in software engineering (from both humans and AI agaents) because it's often cheap to try it and see. Once you get to operating the platform, it changes, and operational decisions need to be made carefully and code needs to be deployed carefully.
    • peri-cl 34 minutes ago
      Uptime's a mystery

      Everyone must code alone

    • diegoperini 54 minutes ago
      May I steal this quote as if it's mine? :bow:
      • scrollop 42 minutes ago
        It's on the internet now, inside the bellies of 1000 llms.

        It's everyones.

      • Iolaum 41 minutes ago
        Why do you need to say it's yours to use it? :p
      • dv_dt 43 minutes ago
        You are trained now, it must be yours
        • VulgarExigency 6 minutes ago
          Excuse me but you've distilled this comment from me
    • 0xbadcafebee 30 minutes ago
      Unfortunately, not a mystery; it's management. As a syseng I can build you a 100% reliable system. But it'll fall to pieces when "Management" takes away our power to require change control, quality control, guardrails, rollbacks, performance testing, system limits, least privilege, etc. Any time you see a big company go down, it's because nobody was willing to enforce what's needed for reliability.
  • cwoolfe 4 minutes ago
    Apple App Store build upload processing is also out at the same time...hmmm....I wonder if Apple is using Claude for build upload processing.
  • jjordan 1 hour ago
    Given the amount of usage I'm now getting from Opus 5.5, I'm surprised it took this long since release for their first outage. In my experience, it's about 10x the usage of Fable 5.1 with similar, perhaps greater levels of intelligence.
    • purpleflame1257 1 hour ago
      Yeah, Fable 5.1 just seems Pareto-dominated. Opus 5.5 is the first model that feels like a step change for me, personally since like 4.6
      • copperx 1 hour ago
        Exactly, 5.5 is the first model that I used that's better than 4.6.
    • evergreenokada 1 hour ago
      Fable5.1 is Speedy
  • albert_e 1 hour ago
    The auto mode classifier has been out of service more than once in last 24 hours.

    Had to shift+tab into other modes and manually approve permissions like a cave man

    • imhoguy 53 minutes ago
      Ah, so disabling auto-mode is their monkey rate limiter.
  • quaintdev 1 hour ago
    Yesterday got email from Claude that they are offering 50% off for one month if I renew my subscription. I bought it today and now this. I wonder if they sent that email to too many people.
  • OptionOfT 10 minutes ago
    I have no clue what's going on, but I currently see a total cost of $32**.**, even though I have usage credits off.

    Am I looking at somebody else's usage?

  • TheqO 1 hour ago
    Anthropic yesterday: We have perfect AI agents to do everything now, value us at $100 Trillion

    Anthropic today: We don't really have AI agents, they are glorified versions of automation scripts and one has broken today. But tomorrow we will have perfect AI agents, so still value us at $100 Trillion.

    • skohan 26 minutes ago
      A more cynical version of me could imagine scheduling an outage to make people think about how dependent they are on your product in advance of the IPO
  • zurfer 1 hour ago
    A usage reset would be a much appreciated apology. :)
  • SunboX 1 hour ago
    Too many OpenAI $200 customers switching over to Anthropic.
    • scrollop 37 minutes ago
      Rumours have it that the migratory flutterings of end users from Anthropic to OpenAI (sometimes taking a wrong turn and entering Grok purgatory), then back to Anthropic a season (2 weeks) later, so on, moves the great Cords of The Sky that crank the sun and moon into place, which turns the great wheel of the seasons.

      If you listen closely, you may hear them squawking in annoyance after each announcement.

      The Samsara of AI subscriptions.

  • _joel 1 hour ago
    Hey, it's 99.9 if you look at it upside down.
    • sebzim4500 41 minutes ago
      6.66% uptime? Give github a few years they'll get there
    • hellon3wheels 1 hour ago
      Uptime of the Beast
  • cmehdy 1 hour ago
    I've seen many people with 500s for over an hour, meanwhile the status page was green with no issues whatsoever. Have they tried using a fraction of their immense budget to run E2E tests?

    At this point downdetector is more reliable than any of these "status" pages. And it does show reports starting 9:30ish AM EST.

    • amarble 1 hour ago
      I've been getting 503s from the API. When I first checked everything was green, then it said "Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork" and I see now they've included the API in the failure as well
  • hakunin 39 minutes ago
    Wrote last year about the fact that AIs can be down, and what that might mean: https://max.engineer/failover-to-hi
  • zxilly 1 hour ago
    Maybe show respect to OpenAI DevDay
    • fluidcruft 58 minutes ago
      OpenAI has nothing better to do than to hack Anthropic?

      Would be interesting to see how OpenAI and Anthropic would respond to being "accidentally" hacked by their respective Frankenstein monsters.

  • Asmod4n 57 minutes ago
    Jup, all currently running containers got deleted on my account. Hope you guys got your stuff pushed to somewhere before the outage.
  • evergreenokada 1 hour ago
    If I can't use it I just sit there. That's the fallback now.
  • ascots 1 hour ago
    Project completely disappeared. Conveniently for Anthropic, the bug report also went down, so they weren't spammed by my stale complaints after the project magically resurfaced.
  • tinco 1 hour ago
    Maybe an increase in sign ups due to people learning of their existence from the IPO? It's the authentication that seems to be failing, not the actual inference.
  • amelius 35 minutes ago
    Seems to be working again.
  • antihero 1 hour ago
    Why can they simply not add more computer?
  • OzzyB 1 hour ago
    Claude outages are now the new go outside and touch grass indicator

    Previous: GitHub outage

  • pbronez 1 hour ago
    Yeah I had a session fail and keep failing.

    https://status.claude.com/ says:

    Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API Subscribe Update - We are investigating reports of degraded performance affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible. Sep 29, 2026 - 14:30 UTC Update - We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Some requests to the Claude API are also returning errors. We will provide an update as soon as possible. Sep 29, 2026 - 14:28 UTC Investigating - We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Users may see failed requests, errors loading or sending conversations, or be asked to sign in again; retrying may succeed. We will provide an update as soon as possible. Sep 29, 2026 - 14:21 UTC

  • blinkbat 1 hour ago
    "Update We are investigating reports of degraded performance ... We will provide an update as soon as possible.

    Posted 1 minute ago. Sep 29, 2026 - 14:30 UTC Update We are investigating elevated error rates ... We will provide an update as soon as possible.

    Posted 2 minutes ago. Sep 29, 2026 - 14:28 UTC Investigating We are investigating elevated error rates affecting Claude.ai ... We will provide an update as soon as possible."

    just a hunch, but i think they might just provide an update as soon as possible.

    • edoceo 1 hour ago
      Someone put update-status-page.pl in a one minute cron job.
  • polyterative 1 hour ago
    Oh come on, I just had my weekly limit reset.
  • mococa 1 hour ago
    Claude, deploy to prod - make no mistakes!
  • urvader 1 hour ago
    Berget Code is running normal https://berget.ai/code
    • guipsp 46 minutes ago
      It's bad etiquette to not mention you are a founder of something you are trying to plug
    • bradfa 1 hour ago
      Berget's "Cached input tokens are billed at the same rate as regular input tokens" pricing model is kind of painful for lots of coding use-cases, especially when competitors are offering significant discounts for cached input tokens.
    • copperx 1 hour ago
      Who?