I just spent 30 minutes reviewing hubspot support documentation to setup something and their documentation was outdated and incorrect. I feel like there are a couple opportunities here.
1. Automatic website change detection which notifies support teams to update affected documentation, or possibly updates it automatically using visual browsing agents detecting changes to sequences and patterns.
2. Agents trained on the site that perform actions on behalf of users, for instance, I could have asked it to set up all that for me.
1. Manually programming this to automatically get meaningful feedback directly related to the documentation would require an agent or sifting through error logs. Otherwise, coding the patterns equivalent to support documentation is tedious manually, perhaps does not outweigh the benefits.
2. Without the ability to update the documentation directly, the system yields little benefit. Perhaps and agent trained on the codebase can (more efficiently) use automation tests based on the flow pattern rather than a visual browser agent, but it would still need the agent architecture.